Privacy Policy
Your privacy matters to us. This policy explains how Berlinaktuellde collects, uses, and protects your personal information when you use our algorithmic trading platform.
Information We Collect
When you use Berlinaktuellde's platform, we collect several types of information to provide you with our algorithmic trading services. This includes information you provide directly and data we gather automatically through your use of our platform.
Personal Information
Name, email address, phone number, and account credentials you provide during registration and account setup.
Financial Data
Trading preferences, investment goals, risk tolerance, and transaction history within our platform.
Technical Information
IP addresses, browser types, device information, and usage patterns to improve platform performance.
Communication Records
Support tickets, feedback, and correspondence to provide better customer service.
How We Use Your Information
Your information helps us deliver personalized algorithmic trading services and maintain platform security. We process your data to execute trades, analyze market patterns, and provide educational resources tailored to your trading style.
Service Delivery: We use your financial preferences and risk profile to customize our algorithmic strategies for your account. This personalization is essential for effective automated trading that aligns with your investment goals.
Platform Improvement: Usage data helps us identify areas where our algorithms can be enhanced and where user experience can be streamlined. We analyze trading patterns to refine our predictive models and market analysis tools.
Security and Compliance: Your information is processed to detect unusual trading patterns, prevent fraud, and ensure compliance with financial regulations applicable to algorithmic trading platforms.
Data Sharing and Third Parties
We maintain strict control over your personal information and only share data when necessary for service delivery or legal compliance. Our partnerships with financial institutions and data providers are governed by comprehensive data protection agreements.
We may share your information with authorized brokerage partners to execute trades, with regulatory bodies when required by law, and with trusted service providers who assist in platform operations under strict confidentiality agreements.
Financial Partners: Trading data is shared with licensed brokers and exchanges to execute your algorithmic trades. These partners are bound by financial privacy regulations and our contractual requirements.
We never sell your personal information to marketing companies or unrelated third parties. Any data sharing is done with your explicit consent or as required by applicable financial regulations.
Your Privacy Rights
You have significant control over your personal information and how it's used within our platform. These rights can be exercised through your account settings or by contacting our privacy team directly.
Data Security Measures
Protecting your financial and personal information is our highest priority. We employ multiple layers of security to safeguard your data against unauthorized access, theft, and misuse.
Encryption
All data transmitted and stored is encrypted using industry-standard protocols.
Access Controls
Strict employee access limits and multi-factor authentication for all systems.
Monitoring
24/7 security monitoring and automated threat detection systems.
Regular Audits
Periodic security assessments and vulnerability testing by independent experts.
Our servers are hosted in secure facilities with physical access controls, and we maintain comprehensive backup systems to ensure data availability. In the unlikely event of a security incident, we have established procedures to notify affected users promptly and take immediate remedial action.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.
Account Information: Personal profile data is retained while your account is active and for seven years after account closure to meet financial record-keeping requirements.
Trading Records: Transaction history and algorithmic trading data are preserved for regulatory compliance periods, typically seven to ten years depending on jurisdiction.
Technical Data: Usage logs and technical information are automatically deleted after two years unless needed for ongoing security or fraud prevention purposes.
You can request expedited deletion of certain data types that aren't subject to regulatory retention requirements. Our data deletion process includes secure erasure from all systems and backups.
International Data Transfers
As a Canadian company serving users internationally, we may transfer your data across borders to provide our algorithmic trading services. All international transfers are conducted with appropriate safeguards to maintain your privacy protection.
Data transfers to our service providers and financial partners are governed by standard contractual clauses and adequacy decisions that ensure your information receives equivalent protection regardless of location.
When your data is processed outside Canada, we ensure that receiving countries have adequate privacy protections or that additional safeguards are in place through contractual agreements with our partners.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your trading experience and provide personalized services. These tools help us remember your preferences, maintain your login sessions, and analyze platform usage patterns.
Essential Cookies: Required for basic platform functionality, including secure login and trade execution. These cannot be disabled without affecting core services.
Performance Cookies: Help us understand how users interact with our platform to identify areas for improvement in our algorithmic tools and user interface.
Preference Cookies: Remember your customization choices, such as dashboard layouts and notification settings, to provide a consistent experience across sessions.
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We don't use third-party advertising cookies or tracking pixels for marketing purposes.
Updates to This Policy
We regularly review and update this privacy policy to reflect changes in our services, technology, and applicable privacy laws. Significant changes will be communicated to users through email notifications and prominent notices on our platform.
Minor updates that don't affect your rights or how we handle your information may be posted without individual notification. We encourage you to review this policy periodically to stay informed about our privacy practices.
If we make material changes that require new consent for data processing activities, we'll obtain your explicit approval before implementing those changes. Your continued use of the platform after policy updates indicates acceptance of the revised terms.
Privacy Questions or Concerns?
Last Updated: December 2024
This privacy policy is effective immediately and applies to all current and future users of the Berlinaktuellde platform.